Rapid City Telco Federal Credit Union is committed to protecting the confidentiality, security and integrity of each member’s nonpublic personal information consistent with state and federal laws. Examples of nonpublic personal information are but not limited to: a) information on applications, b) account balances; including payments and overdraft history, c) credit card purchase information and d) credit report information.  Our member’s trust is our most important asset. Protecting personal information and using it in a manner consistent with your expectations is a high priority to everyone associated with Rapid City Telco Federal Credit Union, no matter how you are interacting with us. We adhere to our Privacy Policy at all times, including at the branch, on the phone, in the mail and on the internet.  Our staff is trained in the importance of safeguarding member privacy and maintaining confidentiality.

If at any time you close your account(s) or become an inactive member, we will continue to adhere to the privacy policies and practices as described in this notice.

To ensure that you can rely on the quality of products and services we make available, our credit union stands behind the following privacy policy:

·    Rapid City Telco Federal Credit Union will collect only the personal information necessary to conduct our business. That means just what is necessary to provide competitive financial products and services, and no more.

·    Rapid City Telco Federal Credit Union will protect your personal information. This credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, to ensure accuracy and integrity of communications and transactions, and to protect member confidentiality. Our officers, directors, and employees are required to hold in confidence all credit union transactions with members and all information in regards to member's personal business.

You will always have access to your information. As a member of Rapid City Telco Federal Credit Union, you will always have the opportunity to review your information and make changes to ensure that our records are complete and accurate.

Rapid City Telco Federal Credit Union will share public information only when absolutely necessary. We will only share information:

·    to administer the products and services we provide

·    when required to do so by the government

·    when we partner with other businesses to offer a broader array of products and services.

Rapid City Telco Federal Credit Union will partner only with businesses that follow our strict confidentiality requirements. The businesses we select will offer products designed to enhance our member’s economic well being. Under no circumstances will we authorize those firms to charge your account for any fees without your express consent, and we will not sell member information to telemarketing firms.

When you send us an e-mail, Rapid City Telco Federal Credit Union will retain your e-mail address, the content of the e-mail and our response to best serve you and assist us with any follow-up questions that you may have. Our e-mails are not secure; if the information that you are sending to us is confidential in nature, please consider using other means of communication, such as the telephone, fax, or mail.

We provide a variety of links to non Rapid City Telco Federal Credit Union websites, such as merchants and information sources. While we attempt to monitor these sites to maintain our high standards, we offer these links only as a convenience to our members. If you choose to leave Rapid City Telco Federal Credit Union's website, you will visit a web-site that is not operated by the credit union. Rapid City Telco Federal Credit Union is not responsible for the content or availability of linked sites. Please be advised that Rapid City Telco Federal Credit Union does not represent either the third party or you, the member, if you enter into a transaction. Further, the privacy and security policies of the linked site may differ from those practiced by the credit union.

Rapid City Telco Federal Credit Union will offer you a choice in how your information is used. Any member of our credit union may elect to keep their information from being shared with our business partners. To exercise this right, please mail your request in writing to:

Rapid City Telco Federal Credit Union

Attn.: Privacy Administrator

811 E Saint Andrew St

Rapid City SD  57701

At least once a year, we will remind all of our members of this right to choose.

Thank you for your business and continued support of your credit union!